If you’ve received a “Violation 3: Service Required” notice on your Ignition Interlock Device (IID), it can be frustrating and confusing. This article explains what this violation means, what might have caused it, and the steps you should take to resolve it.
Understanding Violation 3
There are two main reasons you might see a Violation 3:
- Missed Rolling Retest: An IID performs periodic breath tests while you’re driving, called rolling retests. If you miss one of these retests, for any reason, you may get a Violation 3. This could happen if you:
- Turn off the engine: Some IIDs require a breath sample even after you turn off the car, especially if it’s within a certain timeframe.
- Exit the vehicle: Leaving the car while a retest is requested can be flagged as a violation.
- Have a dead car battery: If your car loses power during a retest window, it can be misinterpreted as a missed test.
- Device Malfunction: In some cases, the violation might be due to a problem with the IID itself. This is less common, but it’s still a possibility.
What to Do After a Violation 3
- Contact Your Service Provider: The first step is to contact your IID service provider as soon as possible. They can explain the specific reason for the violation based on their device’s data.
- Explain the Situation: If you believe the violation was unfair (e.g., dead car battery), explain the circumstances to your service provider. They may waive the violation fee at their discretion.
- Schedule a Service Appointment: Regardless of the cause, a service appointment will likely be required to address the violation. This might involve resetting the device or performing a diagnostic check.
Important Tips
- Review your IID user manual carefully. It will explain how rolling retests work and how to avoid missed tests.
- Be prepared to wait during your service appointment. There may be delays depending on the service provider’s schedule.
- Maintain a good record of your service history. This can be helpful if you encounter any issues in the future.
Additional Considerations
- Potential Fees: A Violation 3 may come with a fee depending on your service provider’s policy.
- License or Permit Impact: In some cases, multiple violations could lead to reporting to the DMV or court, potentially extending your IID program.
If you’re still facing issues after contacting your service provider, consider reaching out to your state’s DUI/DWI program administrator for clarification on the regulations.